Unreasonable Hospitality
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YouTubeJanet Miller
Unreasonable Hospitality
Will Guidara’s captivating TED talk, ‘Unreasonable Hospitality,’ delves into the extraordinary power of exceeding expectations. Guidara, renowned for his work at New York City’s iconic 11 Madison Park, emphasizes the impact of subtle adjustments that leave guests awestruck. As a team leader, imagine rallying your agents to watch this ...
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