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Maintaining a Positive Attitude in Customer Service

Maintaining a Positive Attitude in Customer Service

In customer service, an employee's attitude can make or break an interaction. Learn how to maintain a positive attitude in customer service by setting the tone, supporting the customer, listening reflectively, and advocating a positive experience.

Study.com14K viewsAug 2, 2017

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Negative vs Positive Scripting | Customer Service

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Attitude Customer Service | Zephryra Mei

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4 Tips to improve your customer service skills

4 Tips to improve your customer service skills

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Save with Cengage Unlimited

Save with Cengage Unlimited

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