Track Everything You Order in the Route App. Get shipping notifications and real-time status updates on any delivery.

With Route, customers track 11+ orders per month and check their package status 8-10 times. Keep your brand top-of-mind and direct customers back to your site with immersive tracking …

Never miss an update. Route keeps tabs on your deliveries so you don’t have to. Get notified every step of the way.

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You can return to this page at any time by going to claims.route.com (directly or via your claim confirmation email) to check for updates. We will also send status updates via email when …

What does my claim status mean? Why was my claim denied? How Route’s claims process works Refunds, reorders, and other claims resolution options How to access refunds in PayPal, …

Sign in to access your Route account and manage your brand's operations efficiently.

As soon as you file a claim on a Route-protected order in our Resolve Center, we assess the issue against Route’s policies to determine whether it qualifies under our coverage.

All claims for orders covered by Route Shipping Protection must be filed in accordance with specific time frames and deadlines. This includes any claims filed by your customer, or filed by …

If it qualifies for coverage, Route automatically initiates whichever resolution your customer selected during the claims filing process—a replacement order, refund, store credit, gift card, …