The Remote Session needs to be planned in advance with the hearing care professional. At the scheduled time to begin the Remote Support session, press "START A SESSION". After that, …

Why can't I connect to Remote Support in the myPhonak app? The hearing care professional has set up a Remote Support session but the user can not connect.

All hearing aids programs created by the hearing care professional are accessible to the user in the myPhonak app. In addition there are several predefined programs that are present within …

Which programs can I access using the button on my Phonak hearing aid? What are the Programs under Push Button and how can the user find out which programs are available? …

• Adjusting hearing aid volume by moving the wheel slider. • Changing the active program. The available programs depend on how your hearing aids have been set up by your hearing care …

Nov 13, 2025 · Phonak hearing aids use multiple applications of Bluetooth® for mobile devices (Bluetooth Classic Audio for hands-free calls and streaming audio, and Bluetooth Low Energy …

Troubleshooting pairing issues with the Phonak RemoteControl device Aug 18, 2025 Knowledge What should I do when my Phonak RemoteControl does not pair with my hearing aids? In …

An initial setup in the app is needed to pair the hearing aids. Pairing needs to be done only during the setup of the app. Afterwards the app remembers your hearing aids and will attempt to …

In the latest version of the app, Tap Control can be found within the Devices section in myPhonak and can control: accept/end call for streaming pause/resume streaming from a connected …

By using the myPhonak app you get access to the advanced Remote Control function to personalize your hearing experience, Hearing Diary and Remote support services so that your …