Our goal is to give excellent service to all of our customers, but we recognise that occasionally things do go wrong.
YOUR STATEMENT EXPLAINED Every 28 days, you’ll get a statement from us listing what you’ve ordered and where your account’s up to. Here’s how it breaks down:
We take all complaints we receive seriously and aim to resolve all of our customers’ problems promptly.
Littlewoods will not charge you a fee for our services. We receive a commission from Royal & Sun Alliance Insurance plc in relation to any insurance policy we arrange, which means that a percentage …
Shop Direct is the UK's second largest pureplay digital retailer, which operates brands including Very.co.uk and Littlewoods.com. Within that, Shop Direct Finance Company (SDFC) provides a …
Why should I take out Merchandise, Jewellery & Bicycle Insurance when I already have a 1 year Manufacturer’s Guarantee for breakdown? Our Merchandise, Jewellery & Bicycle Insurance …
What cover is provided? Terms and Conditions apply. Replacement Guarantee provides a replacement service for all new appliances after the expiry date of the manufacturer’s warranty period in the event …
Our brands are Very and Littlewoods. Within that, Shop Direct Finance Company Limited (SDFC) provides a range of financial service products to support our retail business. We put our customers at …
REPLACEMENT GUARANTEE INSURANCE POLICY These terms and conditions, together with your Certificate of Insurance, form your replacement guarantee insurance policy. Please read these …
SERVICE GUARANTEE POLICY These terms and conditions, together with your Confirmation Schedule, form your Service Guarantee. Your Service Guarantee is a warranty product. It provides …