What Is ITIL? Core Principles & Best Practices | Atlassian
The latest version, ITIL 4, launched in 2019, offers a modern, flexible approach that helps businesses navigate digital transformation and deliver real value. PeopleCert oversees ITIL certification and …
ITSM software by Jira Service Management | Atlassian
Jira Service Management provides ITSM teams with ITIL-certified incident, problem, change and service management to deliver exceptional service experiences
IT Asset Management: Complete ITAM Guide & Best Practices
IT Asset Management (ITAM) is crucial for tracking and justifying IT spend. Learn more about the process, its importance, and choosing the right software.
Atlassian's guide to agile ways of working with ITIL 4 | Atlassian
ITIL 4 offers a more holistic and flexible frame of reference, while embracing modern ways of working like agile and DevOps. In this guide, Atlassian and AXELOS have partnered to help jumpstart your …
Was ist ITIL? Kernprinzipien und Best Practices | Atlassian
ITIL (Information Technology Infrastructure Library) ist eine allgemein anerkannte Reihe von Best Practices, die eine Organisation dabei unterstützen sollen, durch die Ausrichtung von IT Services an …
IT Asset Management Best Practices | Atlassian
ITIL (Information Technology Infrastructure Library) is a widely accepted set of best practices designed to support IT service delivery. One of the four principles in ITIL is to start where you are.
ITSM: IT Service Management Definition, Benefits & Tools | Atlassian
ITSM software enables IT teams to align with business needs and take a strategic approach to change, transformation, and growth. A wide variety of ITSM software tools are available in the market, from …
¿Qué es ITIL? Principios fundamentales y prácticas recomendadas
ITIL, por su parte, es un conjunto de prácticas habituales para implementar ITSM en una empresa. Si ya conoces las metodologías ágiles, la diferencia entre ITSM e ITIL es similar a la que existe entre la …
Estrategia de servicio de ITIL: coordinar la TI con los objetivos ...
Artículo técnico ITIL 4 is here—and it’s more agile than ever. Learn tips to bring agility and collaboration into ITSM with Atlassian.
Problem Management in ITIL: Process & Implementation Guide
Since you should always be practicing problem management, it’s important to use ITSM software that will enable your team to prioritize tasks, track progress, and help associate incident issues with …