Unlike traditional outsourced contact centers, we prioritize aligning your investment directly with business outcomes. Our pay-for-performance model ensures that experts are compensated …

At Directly, we offer an environment where we celebrate each team member and learn from one another. We are focused on hiring, developing, and retaining the most talented individuals by …

The Directly platform is a powerful combination of AI, machine learning and predictive technology that delivers remarkable customer experiences.

Directly OnDemand is powered by a network of on-demand freelance experts, who are at the center of everything we do.

Aug 19, 2020 · Companies deploying AI-powered automation solutions like Directly can instantly take the first message typed by a customer — and usher them down the fastest path to …

After experts are approved, they are invited to join the Directly OnDemand platform and complete a series of customized educational courses, curated by our skilled professional education team.

Stowe Boyd, managing director for Gigaom Research, sat down with Directly CEO Antony Brydon to discuss “the skills vs. wages snare” or in other words…

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Directly OnDemand is here to help. We’ll monitor the messaging channel to automate common questions, engage on-demand experts to provide live assistance, and only escalate to agents …

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