Retail News & Insights - Retail TouchPoints
2 days ago · Since the inception of the Store Design & Experience survey, retailers have repeatedly emphasized the importance of the in-store experience, especially its unique role in driving consumer connection and... Retail TouchPoints is a brand of Emerald X LLC. By clicking the button and submitting information, you acknowledge and agree that your ...
Chewy CEO: ‘Customer Care is the Right Mantra to Focus on’
Jan 16, 2022 · The metrics Chewy does focus on back up its approach to customer service: “The cohorts that have interacted with customer care have a higher lifetime value and longevity than other customers,” said Singh. “It proves out mathematically and experientially that customer care is the right mantra for us to focus on.”. Advertisement.
Walmart is Sharing More and More of its Data with ...
Jan 25, 2024 · Three years ago, the company launched a concerted effort to refine and distribute that rich resource, not just for itself but also for its suppliers. The result — a suite of data insights tools called Walmart Luminate — is now being used regularly by Walmart merchants and suppliers under the banner of the company’s Data Ventures division.
Walmart Debuts Immersive, Influencer-Led - Retail TouchPoints
May 22, 2024 at 12:10 PM EDT. By Adam Blair. Image courtesy Walmart. Just a few weeks after making real-world products available for sale within Roblox, Walmart has debuted Walmart Realm. This immersive experience features three distinct shopping environments designed around social trends and influencers: the underwater world of So Jelly ...
Dollar General Plans 800 New Stores, 1,500 Remodels in FY 2024
Dec 8, 2023 · Dollar General also has been seeking alternate revenue streams; the retailer expanded its DG Media Network in March 2023. This post has been read by 8946 executives in the retail industry. Dollar General is planning about 2,385 real estate projects for fiscal year 2024, including about 800 new store openings and 1,500 store renovations.
Latest News & Articles - Retail TouchPoints
NRF: Trump Tariffs Would Subtract $78 Billion in Spending Power from U.S. Consumers. A new study from the National Retail Federation (NRF) revealed that former (and now future) President Trump’s plans to significantly increase tariffs,…. 2 days ago.
Staples Simplifies Battery Recycling with New At-Home Program
Mar 25, 2024 · To mark Earth Month in April, Staples is launching a battery recycling program that has already seen recycling rates soar from less than 50 batteries per week to thousands per location in test stores. Beginning in April, the retailer will offer a free battery recycling box (while supplies last), in which consumers can collect batteries at home and return them to …
Thrive Causemetics Founder Reveals What it Takes for a ...
Mar 8, 2024 · Karissa Bodnar, Founder and CEO of clean beauty brand and DTC success story Thrive Causemetics, grew up in a small town in rural Washington state.She lived off a dirt road where neighbors were few and far between, there was no cable and the internet was sporadic.
How Walmart’s Data Insights are Helping its Suppliers ‘Make the …
Oct 3, 2024 · Before we get to all the meaty data stuff, there was one other big announcement to come out of Inspire this week — starting at the beginning of Walmart’s fiscal 2025, on Feb. 5, Walmart Luminate will become Scintilla. “We like the name Scintilla because it’s a nod to Walmart’s legacy, the spark, but it’s also a play on what we believe is the value of the platform, which is that you ...
CVS Revamps Loyalty Program into Simplified Two-Tier Offering
Jan 4, 2024 · CVS Pharmacy has evolved its loyalty program into two simplified membership tiers: the free loyalty tier will remain branded as ExtraCare, while the paid membership — previously called CarePass — has been rebranded as ExtraCare Plus.Launched nationwide in 2019, the newly renamed ExtraCare Plus program currently has more than 6.5 million members, on top of the more than 74 million members ...