AI is transforming the help desk — but human expertise still plays a vital role in delivering responsive, reliable support.

Strategic CIOs are redefining how their organization is building future-ready, resilient teams, with upskilling and ...

AI demands adaptive data governance: real-time automation of policies, lineage and AI-driven monitoring ensures dynamic ...

As model context protocol paves the way as a foundational rulebook for effective agentic AI, security issues surrounding ...

Most companies have valuable data in legacy transactional systems that were not designed with AI and modern analytics in mind ...

Rather than embed business leads in data teams, the agricultural cooperative flipped the script on cross-functional ...

AI laws are proliferating across US states, creating a complex patchwork that businesses must navigate to remain compliant ...

The deal, which has been in the works for more than a year, will deliver a ton of new data for Salesforce users, but the ...

IT decision-makers must tailor digital strategies to regional realities as geopolitics, regulation and culture reshape tech ...

The AI-powered open lakehouse has become a strategic imperative, transitioning traditional data management to unified, ...

The materials science giant — and world’s largest Google Gemini installed base — has achieved broad benefits from an AI ...

What Google and Microsoft have in mind is something completely different, not just superficially but fundamentally, writes CS ...