A “click-to-cancel” rule, which would have made it easier for consumers to end unwanted subscriptions, has been blocked by a ...

Commerce Department numbers are proof of this trend: ecommerce sales in the first quarter of 2025 grew 6.1% over 1Q24 ...

Zendesk’s AI-first approach aims to resolve 80% of customer issues automatically, while changing pricing, voice support, and internal operations.