Dear Eric: This is in response to “Need Help,” who encountered trouble understanding customer service reps.

GENTLE READER: You have neglected to mention to Miss Manners how you addressed it here. If you said, “I’m sorry, but I seem ...

This honest-to-goodness steakhouse sits in historic Stockyards City. The weathered brick walls tell stories of cattle drives and cowboy adventures. Swinging saloon doors welcome you like an old ...

The democratic nature of a great diner is that everyone is welcome, and everyone gets the same attentive service. The diner’s connection to Route 66 isn’t just decorative – it’s fundamental to its ...