Frei, Frances X., and Dennis Campbell. "Managing Service Operations: The Managerial Research Design Process." Harvard Business School Teaching Note 608-155, April 2008.

The design process provides us with a series of important ... the next stage should be research. JOE Well, I'm pretty sure nothing like my product exists, so this part should be handy.

Students will gain firsthand experience with the research design process, data creation, analysis, and communication. In Summer 2025, the fellowship will provide an award of $600 per week and ...