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Salesforce used AI to cut support load by 5% — but the real win was teaching bots to say ‘I’m sorry’
Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.
In Pacific Northwest tech moves, Vahé Torossian joined Tola Capital as a venture partner, Amperity named a CPO and Boeing ...
AI investments at Microsoft are reshaping the company.
Microsoft's data center boom has been imperiling its 2030 carbon negative pledge, so the tech giant is turning to Vaulted ...
NVIDIA might have clinched the world-first $4 trillion crown, but Microsoft could be hot on its heels.
We are honored to be recognized once again as a Leader in the 2025 Gartner® Magic Quadrant™ for Endpoint Protection Platforms ...
Microsoft is targeting a $25 billion top line boost from AI tools like Copilot by fiscal year 2026. Click here to find out ...
Ahmad Shadid, founder of O.XYZ, explores how the rise of agentic A.I. is transforming executive leadership faster than many ...
Executive coach Sabina Nawaz joins the GeekWire Podcast to explain how AI, pressure, and shrinking orgs are reshaping leadership.
Microsoft Corp. today launched a round of job cuts that is expected to affect 9,000 employees, or about 4% of its workforce. CNBC reported that the layoffs impact staffers across multiple units ...
Microsoft’s A.I. product for coding and software development, Github Copilot, now has more than 15 million users, and executives have marveled publicly about how effective it has become.
A J.P. Morgan survey of chief information officers shows many companies plan to keep money flowing to Microsoft and Nvidia in ...
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