Leadership and customer service training work together to create a purpose-driven and customer-centered culture and ...

Employees are more adaptive and aligned with changing business needs. Data from the World Economic Forum further adds that ...

High maintenance clients drain resources but can transform your business. Learn 5 strategies to handle demanding clients ...

After navigating past economic crises, millennial leaders are uniquely positioned to lead their teams with resilience to ...

Lendi Group overhauled its fragmented planning approach by unifying strategy, tools, and teams on Atlassian’s platform. What ...

Atlassian customers Lloyds Banking Group and Home Depot discuss their experience of early access to Focus, the new enterprise ...

I work at a medium-sized nonprofit that helps people with disabilities obtain housing. It’s good, fulfilling work, and I’m ...

Don’t just tell, ask. Take purpose to another level by sharing your ideal outcome and inviting your team to share their ideas for a path forward before allotting tasks. After all, if you reach your ...

In their obsession with the business they've created, entrepreneurs can sometimes forget their teams have other concerns.

By: John S. QUAISIE\xa0There is the need for companies and organizations to schedule times for corporate celebration. In some institutions, management is perceived as always focusing on the negative ...

Handling customer complaints effectively is crucial in maintaining a positive customer experience. When your team is divided on how to resolve these issues, it can lead to inconsistent service and ...

The government will freeze $2 billion in funds because the university refused to comply with its demands. Harvard leaders believed saying no was worth the risk. 7 min read Trump Threatens Harvard ...