Cloud-based help desk tools scale easily, with robust server capacity to meet the increasing demand from your support team.

Israeli surveillance firm NSO Group reportedly used multiple zero-day exploits, including an unknown one named "Erised," that ...

The launch of the first-ever color Kindle isn't going so great. Amazon's Colorsoft began shipping on October 30, but shipments were paused after some customers complained about a yellow bar at the ...

Speed of response makes a strong and lasting impression on sales prospects as well as customers. Here's how to treat email ...

An operator of an illegal streaming service has been convicted by a Nevada federal jury, according to a news release from the ...

LastPass is warning about an ongoing campaign where scammers are writing reviews for its Chrome extension to promote a fake customer support phone number. However, this phone number is part of a much ...

AI agents are at the forefront of a customer service revolution, reshaping interaction dynamics with enhanced personalization ...

Explore the best asset allocation tools to track investments, sync accounts and optimize your portfolio for financial growth.

A hardware-software contract is needed for software portability, but RISC-V is not yet defined well enough to know what that ...

The new capability, called “computer use ... its enterprise agent apps for customer service at its Dreamforce event last month. Anthropic is taking a different approach than many other ...

The usual starting point involves the installation of the software on the computer ... different monitors simultaneously and switch between them with a single click. But, we observed customer ...

UNIONDALE, NY / ACCESSWIRE / November 14, 2024 / Marquis Who's Who has honored Brian Polackoff, a leader in the software ...