Focus on product quality, customer service, and brand values to create ... With a plethora of tools available, it’s easy for ...

There are several technologies that, while currently limited in scope and/or widespread adoption, are poised to make big ...

The refugee organization, the International Rescue Committee, is testing some artificial intelligence tools to try to ...

While technology adoption may seem daunting—and there are challenges to be addressed—there are steps service companies can ...

Across service companies worldwide, functions like Sales, Professional Services, and Technical Support are converging on a ...

Complete Next-Generation Solution Empowers Businesses to Provide Superior Customer Experiences SAN FRANCISCO--(BUSINESS WIRE)--Dialpad, the leading AI-powered communications intelligence platform ...

There are different ways companies can help their customers. It’s pretty cool how many options there are now but it all starts with a great customer support. Let’s check out different types of ...