Explore what is a POS system and how it can enhance your business operations. Discover how it manages sales, inventory, and ...

Artificial intelligence has revolutionized customer service and business automation, making AI chatbots an essential tool for modern businesses. In 2025, companies are leveraging advanced chatbot ...

Discover top small business task automation tools to save time, boost productivity, and streamline your daily operations ...

As we enter 2025, the evolving managed service provider (MSP) industry faces economic, technological and business changes.

Broadridge and Verint say they are testing DeepSeek AI for automation and efficiency, while addressing cybersecurity risks in ...

Unifonic’s innovative conversational tools empower businesses to deliver impactful marketing campaigns and outstanding customer service, in line with rising customer demand for more personalised and ...

Shopify’s systems make it easy to build and manage your e-commerce store -- even if you’ve never built a website before.

In today’s fast-paced business world, technology plays a major role in determining success. Companies across various sectors are on the lookout for solutions that help them stay competitive by ...

With its $80 million funding round, Hightouch becomes a startup unicorn. It uses AI to transform marketing and sales, ...

Help Scout, the customer support platform for growing businesses, announced today that its platform is now available in AWS ...

As large language models first gained popularity in the early 2020s, economists and bosses were hopeful that they, and other ...

Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.