Artificial intelligence has revolutionized customer service and business automation, making AI chatbots an essential tool for modern businesses. In 2025, companies are leveraging advanced chatbot ...

Texada Software, the leading growth platform for heavy equipment businesses, has achieved Service Organization Control (SOC 2®) Type II and ISO 27001 compliance, setting a new industry standard for ...

I had the chance to talk to Dan Roche, CMO at Workbooks, about how AI is currently being applied to CRM and which business ...

Four industry experts from ECI will share proven strategies, success stories, best practices, and new ideas for residential construction businesses to increase profitability, leverage AI and tech ...

We believe Pegasystems is well established in the business process management software niche and further benefits from related customer relationship management applications. We expect the firm to ...

By embedding CRM functionality into the new Microsoft Outlook, Avid CRM allows businesses to create an all-in-one tool that combines communication, organization, and relationship management in a ...

We recently published a list of the 12 Best Long-Term Growth Stocks to Buy Now. In this article, we are going to take a look at where Salesforce, Inc.

Getting to know each customer’s story helps you serve them better. If you know (through purchase history and feedback) that ...