AI agents are at the forefront of a customer service revolution, reshaping interaction dynamics with enhanced personalization ...

Here are 10 AI applications companies are embracing. Automating customer service Application: AI-powered chatbots can assist far more customers than human agents can manage alone, freeing up ...

Application: AI-powered chatbots can assist ... pay later" service for online retailers, launched a customer-service AI assistant with OpenAI on its app in January. The assistant is designed ...

Apple is rolling out a new “Find My” location service that will be integrated into airline customer service at companies like ...

Assistly offers cloud-based "instant customer service help desk applications" that small companies and startups use to quickly set up and deliver customer service through social networks.

Glenn Fogel, president and CEO of Booking Holdings, outlined AI projects for the company's brands and shared updates.