AI agents are at the forefront of a customer service revolution, reshaping interaction dynamics with enhanced personalization ...

British Airways has opened applications for 270 graduate and apprenticeship positions ranging from customer service to ...

Apple is rolling out a new “Find My” location service that will be integrated into airline customer service at companies like ...

With all of these pressures impacting the enterprise application market, we predict that in 2025 the two dominant themes will ...

New AI tools from Microsoft, Google, Intuit and Salesforce are going to help businesses move beyond generative AI to real AI.

Generative AI has been changing at an incredible rate. With its growing influence on different sectors starting next year, by ...

Discover the evolution of GPT models and their transformative impact on AI-driven language processing and industry ...

We recently surveyed thousands of savers and analysed rates in the savings market over a 12-week period. This allowed us to ...

The Consumer Financial Protection Bureau (CFPB) has released its annual report about problems with student loans. Basically, ...

Learn how DLA, GSA’s Federal Acquisition Service and the State Department are modernizing their contract and acquisition ...

Despite its low market share, Pegasystems is now a leading player in the CRM & DPA industries due to its new AI innovation.

Disclaimer: This script is machine generated, editorial revision is advised.I'm delighted to be here today and watching the ...