Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Should Marc Guehi choose another destination, Liverpool may consider a centre-back about whom Real Madrid remain uncertain. Guehi is still at the top of Liverpool’s list, but that could change if he ...

DALLAS — A call center in North Texas is closing, impacting more than 100 employees, according to filings with the Texas Workforce Commission. Telvista Inc. is closing a facility it operates at 8585 N ...

Tampa General Hospital (TGH) entered into a partnership with Hyro to introduce voice AI agents across its patient access and call center operations, integrating the technology with its existing Epic ...

England u21 boss Lee Carsley has confirmed that they’re monitoring Max Dowman for another potential international promotion in the future. Arsenal youngster Max Dowman is on a seemingly unstoppable ...

Backed by nearly $150,000 in grants, the Schiller Coastal Studies Center (SCSC) is deepening its commitment to understanding and sustaining Casco Bay. Two grants funded wholly or in part by the United ...

Today, just over 25 Michigan environmental, climate, and public health groups, in conjunction with Food & Water Watch, sent a letter to Governor Whitmer calling on her to sign a petition demanding the ...

NASHVILLE, Tenn. (WKRN) — U.S. Immigration and Customs Enforcement plans to establish a “National Call Center” in Nashville, according to an agency contracting document reviewed by ABC. The document ...

India bets AI will create enough new opportunities to offset job losses AI tools supplant jobs built on routine tasks in call centers, customer service IT training centers shift focus to AI skills ...

The FBI has fired multiple employees and dismantled its CR-15 public corruption unit following revelations that Republican lawmakers’ private communications were allegedly monitored during the Biden ...

The COVID-19 response carried out by the Centers for Disease Control and Prevention (CDC) used several complementary systems to monitor vaccine safety. A National Academies committee will evaluate the ...