There's something very powerful about receiving or giving a heartfelt, genuine apology.Bad apologies, on the other hand, can be disastrous and lead to… Do you use these words when you apologize? It's ...

A standard ‘I’m sorry’ works when you do something dumb. But when you act like a jerk, you need to offer a different kind of ...

Apology” originated in Greek “apologia,” a speech in defense of an accusation, as when Socrates faced charges for impiety and ...

I’ve never gotten too hung up on apologies. After all, I’ve always felt actions speak louder than words. As nice as it may be to hear those two special words -- “I’m sorry” -- ultimately ...

Longer Words Make Apologies Seem More Sincere: Study Apologies are often described as "cheap talk" - anyone can say they're sorry, regardless of how they actually feel.

Have you ever felt deserving of an apology and been upset when you didn’t get one? Have you ever found it hard to deliver the words, I’m sorry? Such experiences show how much apologies matter ...

There are certain words that can creep into apologies but should be avoided, experts say. There's something very powerful about receiving or giving a heartfelt, genuine apology.

Then there are the words not to say during an apology. Ingall points to words like "obviously" ("If it was obvious, you wouldn't have to say it") and "already" ...

A new book draws from a broad range of research to explain the power of apologies, why we don't always get good ones, and the best way to tell someone you're sorry.