ServiceNow beat Q4 earnings expectations as subscription revenue climbed 21%, intensifying its fight with Microsoft and ...

Sleek and easy-to-navigate free password management apps for Android and iOS ...

SVP of Product Marketing at Zendesk, where he leverages over two decades of cloud and software experience to drive innovative ...

The big threat posed by this attack on Zendesk support systems is that the bogus message is seen as originating from the ...

SequenceShift expands its PCI-compliant payment platform with a new Zendesk for Contact Center integration for secure ...

Flexible contact centers use AI, cloud platforms, and on-demand agents to adapt to demand, reduce costs, boost resilience, and enhance customer experience.

Your Friday night pizza order just got a lot more complicated. Grubhub, the food delivery giant that’s handled millions of hungry customers’ personal details, is now dealing with hackers who ...

Grubhub data breach confirmed as sources say ShinyHunters group allegedly demands Bitcoin payment to prevent release of ...

A recent Federation of Small Businesses survey found that 34% of UK SMEs now use AI tools in some capacity, up from just 12% ...

Leading learning platform announces new hires, global expansion and awards recognition.DUBLIN--(BUSINESS WIRE)--LearnUpon, ...

"Our special sauce is the prompt libraries, the eval suites, and the thousands and thousands of real-world examples that the ...

Scattered LAPSUS$ Hunters are targeting major firms with sophisticated voice phishing attacks.