3. More time and cost-effective VoIP faxing is vastly more cost-effective than telephony faxing. It doesn’t rely on expensive and aging physical equipment, and you don’t need to be wired up to the ...

Dr. Antonio Nucci has built an extraordinary career at the intersection of AI, security, and enterprise technology. With nearly 100 patents, leadership roles at major tech companies like Cisco and ...

Rethink onboarding and learning The average new hire in a contact center takes several weeks to reach consistent proficiency, yet many organizations still treat onboarding as a one-size-fits-all ...

Small businesses today face numerous challenges in staying competitive. Artificial Intelligence (AI) offers powerful solutions to these challenges, enabling even the smallest companies to improve ...

Q4 2024 revenue and operating margin above guidance range with record cash flow Exceeded $50 million ARR from new products Kira Makagon promoted to President and Chief Operating Officer BELMONT, Calif ...

With the majority of businesses now partially remote, it’s clear that hybrid work isn’t just a buzzword. Start assessing your current operations to support both in-office and remote work setups. Give ...

Ethical considerations and human touch While AI offers numerous benefits, it’s crucial to strike a balance between automation and the human element. Josh King emphasized the importance of using AI as ...

4. Video conferencing software/app Thanks to the popularity of video conferences, there’s now a host of different software and apps available to host meetings. Video conferencing software is the key ...

Hospital systems Medical West Hospital, Memorial Hospital Gulfport, UHS Hospital System, and Fisher Titus Medical Center are among the hospital systems adopting RingCentral solutions to migrate their ...

The 2023 Gartner report, “Critical Capabilities for Unified Communications as a Service (UCaaS),” has highlighted significant shifts in the UCaaS landscape, driven by changes in communication culture, ...

If you’re calling from a mobile phone or a corded phone that has a “+” sign on the dial pad, you don’t need to include your country’s IDD prefix. Instead, you can just use the “+” sign. Remember, if ...

Dropped calls; calls that end suddenly, and without warning in the middle of your call are another extremely disruptive, but sadly common, issue when it comes to VoIP communications. Particularly in a ...