Consumption-based licensing models align costs more directly with usage and the value received, says Aldo van Tonder, chief ...

Startup inspiration can strike anywhere. But for Atlas.co*, a freemium browser-based, real-time mapping tool that's being ...

AI agents are at the forefront of a customer service revolution, reshaping interaction dynamics with enhanced personalization ...

The partnership is poised to deliver complex AI solutions tailored for each industry and enterprise, the companies say.

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Complete Next-Generation Solution Empowers Businesses to Provide Superior Customer Experiences SAN FRANCISCO--(BUSINESS WIRE)--Dialpad, the leading AI-powered communications intelligence platform ...

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Nextiva’s cloud phone system comes included with its Unified Customer Experience packages. This software includes ... 8×8 offers 24/7 service by web ticket, live chat and phone—plus a self ...

South African provider underlines its commitment to innovation and growth with its transformation from a mobile virtual network operator (MVNO) to a mobile virtual network enabler (MVNE) ...

You need responsive customer support ... ½ FreeHosting.com, a company based out of France and Germany, has been providing free web hosting services (as well as a good paid tier) since ...

By Matthew Marion, Senior Product Manager, UCaaS & CCaaS, at Windstream Enterprise Financial institutions operate in a world ...

Is Microsoft Azure losing its edge in the AI race due to a lack of custom chip offerings compared to its competitors like AWS ...