The Bush administration should launch a governmentwide review of federal programs before outsourcing more jobs to the private sector, according to an expert on federal management. In a May 24 ...

In the June issue of the Harvard Business Review is an article by Alan Grant entitled, “How Customers Can Rally Your Troops”. In this article Grant argues that “End users can energize your workforce ...

SINGAPORE--The Singapore Computer Society (SCS) announced Thursday the launch of a new certification program for information technology outsourcing management. In a press statement, SCS said COMIT is ...

In an effort to find the right mix of meetings management options to ensure high levels of service at a reasonable cost, insurance and financial services giant Nationwide last year outsourced to ...

The Internal Revenue Service has done an effective job in setting up a program for private sector companies to collect federal tax debts, according to a recent audit, but some members of Congress and ...

Knowing what to say and what to do to help support an employee who is returning to work after a disabling condition can be challenging. Employers often have trouble recognizing when someone needs help ...

Outsourcing expert Ron Hira has called on Congress and the Obama administration to make immediate reforms to the H-1B visa program by eliminating loopholes that undercut American workers’ wages and ...

Outsourcing began decades ago in the areas of trading and purchasing. In the last decade the practice in a big way moved to supply chain and value chain management. The new “smart outsourcing” focuses ...

At one time it might have been surprising to find out that an Ambulatory Surgery Center (ASC) functioned without an in-house Sterile Processing Department (SPD). Today, it’s common to see centers ...

LERETA, a nationwide provider of real estate tax and flood zone determination services, remains dedicated to providing extraordinary customer service even as it continues to evolve its products and ...

The Southern Nevada Regional Housing Authority faces program outsourcing and the layoffs of 40 to 45 employees as it addresses a projected budget shortfall of between $1.6 million and $1.8 million for ...