The interruptions temporarily prevented access to some features on Kaiser's website, including e-visits, billing, message ...

Healthcare company Kaiser Permanente dealt with a system outage on Wednesday that forced its hospitals and pharmacies to fill ...

Kaiser Permanente stands out in our evaluation because ... health system may make healthcare more seamless and reduce claim problems. Very low complaint level, which can indicate good customer ...

Field has been both criticized and lauded for being an unflappable bureaucrat, a badge he said he wears with pride.

Startups are marketing AI products with lifelike voices to schedule or cancel medical visits and refill prescriptions.

The result of the damage can be life-threatening. Liver disease results in more than 50,000 deaths each year, according to ...

In a different call center, Kevin Asuncion transcribed medical visits from half a world away, in the United States. You can ...

Ruple, while in the care of New York City’s renowned Memorial Sloan Kettering Cancer Center, swallowed the first three chemotherapy pills to treat her squamous cell carcinoma on Jan. 29, her family ...