House of Representatives member Leke Abejide has urged the Nigeria Customs Service to leverage advanced monitoring technology ...

The U.S. Government Accountability Office uncovered vendor management processes across several federal agencies that led to ...

House VA Committee Chairman Mike Bost said his bill would help the VA remove poor performers in weeks or months rather than ...

Cloud infrastructure entitlement management helps control user access and permissions in cloud environments — a critical function when universities take core IT off-premises.

Cloud ERP vendor Acumatica has added resource and project management into a new edition aimed at smaller professional ...

How many IT security products does it take to secure a business? Too many, according to some IT decision-makers.

In today’s technology-driven world, IT services have become a cornerstone for businesses aiming to maintain competitiveness, ...

In the age of digital transformation, businesses rely heavily on technology to remain competitive and efficient. Managed ...

The watchdog found that restrictive licensing practices from vendors have resulted in higher costs and architecture ...

We look at S3, AWS’s object storage protocol that originated in its cloud services and has now spread as near enough a ...

While technology adoption may seem daunting—and there are challenges to be addressed—there are steps service companies can ...

AI agents are at the forefront of a customer service revolution, reshaping interaction dynamics with enhanced personalization ...