A common concern raised by HR and managers when they begin using a feedback tool is what kind of impact it will have on face to face feedback. Will it actually disrupt communication flows in the ...

Business leaders prize data for making decisions, but the most important decision-influencing information is often lacking: executive self-awareness. The best place to find it isn’t always within; ...

We list the best customer experience (CX) tools, to make it simple and easy to collect customer feedback to help provide business insights to improve sales, support, and branding. In recent years ...

The Billerica Police Department has launched a new text messaging solution designed to keep residents informed and gather ...

Negative customer feedback can provide businesses with invaluable insight into missed opportunities and inefficient processes ...

That said, let’s examine how to make the most of this everyday tool for better, more consistent feedback. I know what you may ...

Formative feedback helps faculty recognize where students are struggling and assess students’ strengths and weaknesses in order to target areas that need work. Moodle has a number of built-in tools to ...

NEED to give tricky feedback at work? This quirky tool can help you choose the exact words to say if you think a colleague has pulled a fake sick day, isn’t working hard enough – or is ...

Ford is bringing a new feature to its vehicles that enables customers to give instantaneous feedback to the Michigan-based ...

“Feedback can be detrimental if it’s delivered by someone who hasn’t established a foundation of trust and mutual respect,” ...