College students might be splurging on a pair of shoes made by UGG or Birkenstock, two of the upper-end brands Tri-State ...

Creating an excellent customer experience requires adopting a people-centric approach to business decisions and actions.

Today, Konsolidator released a new app that enables users to create a Konsolidator ® demo account directly within Microsoft Business Central (BC). By using the potential customer's existing BC data ...

When was the last time your customer experience team sat down with your security experts? If the answer isn’t ‘recently’, your business might be more vulnerable than you think.

For years, customer service has frustrated both businesses and consumers. Long wait times, disjointed communication, and ...