Close the loop with care. Deborah Bearden trains associates to respond meaningfully to customer feedback—no generic templates ...

They answer an ad for customer service workers in Asia. The job turns out to be kidnappings, torture and hell on earth. Scam ...

Anthropic is getting ready to introduce a new “voice mode” feature that could rival OpenAI’s similar option within ChatGPT, ...

Anthropic is nearing the launch of a new voice assistant product for its Claude chatbot, nearly a year after rival OpenAI ...

Amazon's virtual assistant allows you to control your smart home with voice commands, but is Alexa safe to use? Learn about ...

The launch aligns with AI-Media’s strategic roadmap to triple Tech revenue by FY29 and achieve $60M EBITDA , as outlined in its FY25 investor communications. The company is focused on driving SaaS ...

The partnership would improve the quality and dependability of voice and video calls on real-time calling apps like WhatsApp in 12 MTN countries.

Apparent AI-cloned voices of Elon Musk and Mark Zuckerberg have been lampooning the tech CEOs in California crosswalks.

Explore how real-world brands are using AI to understand their audiences, anticipate churn and personalize at scale.

Everything You Need to Know Expedia is one of the world’s leading online travel agencies, offering services that include ...

SoundHound AI (SOUN) is turning heads as one of the most exciting voice AI players in the Russell 2000 index. With its ...