Discover the benefits of sales automation and explore practical tips and examples to enhance your sales process today.

AI agents are at the forefront of a customer service revolution, reshaping interaction dynamics with enhanced personalization ...

While technology adoption may seem daunting—and there are challenges to be addressed—there are steps service companies can ...

Could AI represent an opportunity both to sell work and to replace traditional standalone software products and tools? Let's ...

There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what you need ...

The Software-as-a-Service market is booming, fueled by cloud adoption, AI advancements, rising cybersecurity demands, and ...

SUSE has been busy! The European Linux power wants you to know it's also a major cloud and open-source player in North ...

Discover Kishandth Sivapalasundaram, a visionary software engineering leader who’s shaping the future of AI-enabled B2B ...

From retail to IT support, artificial intelligence agents are software programs that help workers with repetitive tasks and ...

Reynolds and Reynolds has a vision. A Skaivision, to be precise. The dealership software provider announced a collaboration ...

The SaaS provider is looking to bring AI agents to its customer and IT service segments after reporting $2.7 billion in subscription revenues, driven in part by AI adoption, its CFO said.

How ChatGPT Became the Fastest-Growing AI Tool in History OpenAI’s ChatGPT has surged globally, establishing itself as the ...