Modern CX depends less on where data lives and more on how signals, AI, and governance come together at decision time.

Nutshell reports that startups must choose CRMs based on growth stages, ensuring alignment with current needs and planning ...

Fleet management and mobility platform Dealerware is partnering with myKaarma to give dealership service departments a clear ...

Expanded customer engagements, partnership initiatives, product updates, and industry recognition highlight strong momentum ...

On paper, large organizations appear orderly. Org charts are symmetrical, strategies flow downward, and metrics suggest ...

Now with a workforce of 380 employees, Ross Express shares how nearly 80 years of LTL success is built on partnerships and ...

A strategic layer defines business outcomes, prioritizes automation opportunities, establishes value metrics, and aligns initiatives with regulatory and ethical expectations. A governance layer ...

Bank of America is the #2 bank in the US but faces a number of headwinds in the next half decade for its stock to match its ...

"Our special sauce is the prompt libraries, the eval suites, and the thousands and thousands of real-world examples that the ...

Here's a strategic, four-step blueprint for how financial institutions can harness agentic AI for a more autonomous, ...

An expert software engineer reinforced digital banking and lending platforms, helping them improve data flow, resolve service issues quickly, and serve millions ...