New AI tools from Microsoft, Google, Intuit and Salesforce are going to help businesses move beyond generative AI to real AI.

British carrier O2 created Daisy (dAIsy), a chatbot with the personality of a grandma who wants to keep phone scammers on the ...

Consumer-facing artificial intelligence (“AI”) tools are quickly becoming the target of wiretapping class actions, particularly in California ...

Is AI supposed to do work for you, or as you? So far, Meta’s attempt at digital cloning is more like performing a bad ...

With the huge advancement in chatbots customers can find the answers to questions far quicker through new conversational ...

Five9 AI Agents empower businesses to create chat and voice bots that combine the conversational ... By utilizing AI Agents, ...

It’s unfortunate that over the last many years, customer service has become so bad that we’re actually excited by the ...

FIVN's collaboration with ServiceNow to integrate a comprehensive AI-empowered solution may bode well for the stock.

CAIBots has launched a bot-building platform for easy customization of an AI-powered sales and marketing assistant.

Some of these AI fixes include automated customer service with AI chat bots and many more self-serve ordering options.

How are conversational assistants influencing the way that brands interact with consumers, and what opportunities – and ...

Discover the best sites to buy Instagram followers and boost your profile with real, active followers to grow your business ...