Sales efficiency is the best way to understand the economics of a business. To me, it answers the question as to whether a business can ever scale. The harsh truth is, if it can’t scale, investors won ...

Operational efficiency refers to how well a business manages its resources and uses them to produce profits. While the best practices for maximizing operational efficiency are different for each ...

Business growth should feel energising — not like a daily struggle. When operations begin to scale, the software systems need to scale as well, and adapt to the new processes and needs of the growing ...

Technology is transforming nearly every human and business process, from driving business growth, to translating documents in real time, to enhancing decision-making in areas like financial services ...