The revelations many companies are having about customer relationship management software are the kind Roger Siboni could do without. Siboni is chief executive of Epiphany, a CRM software company in ...

When it comes to customer relationship management (CRM), organizations are increasingly being left out of conversations happening in the social networking world because of a failure to recognize the ...

Partner relationship management has an intriguing business case: It applies the concepts and tools of customer relationship management to the business relationships that also affect a company’s ...

We came across a bullish thesis on HubSpot, Inc. on StockOpine’s Newsletter’s Substack by StockOpine. In this article, we ...

Many firms think once they implement a CRM system, all of their contact management issues will disappear, but alas, that is not the case. CRM is not the answer to all of a firm’s contact issues, but ...

Despite best intentions and good advice, accountants have long avoided or been mystified by the concept of customer relationship management practices and tools. to be fair, many in the pro-fession ...

While the legal industry is often perceived as a slow adopter of new technology, the latest research from LexisNexis finds that law firms' CRM initiatives are mature, with almost half (48 percent) of ...

Our Elite Customer companies serve as role models for all the firms considering using technology to overcome a business challenge. From a shoe retailer wanting to move beyond one-size-fits-all ...

Customer relationship management software used by law firms are meant to help lawyers, paralegals, legal assistants, and administrators manage clients, leads, and cases. These systems hold all client ...

We came across a bullish thesis on Salesforce on Summit Stocks's Substack. As of 1st July, Salesforce's share was trading at $272.69. CRM's trailing and forward P/E were 42.55 and 24.43 respectively ...