SAN FRANCISCO, Nov. 20, 2024 /PRNewswire/ -- Zendesk's 2025 Customer Experience (CX) Trends Report reveals a pivotal shift in customer expectations: today's consumers demand AI interactions that feel ...
Salesforce has its Trailblazers, but Zendesk has its Trendsetters. What both have in common is a long term focus on Customer Experience (CX) and now in Artificial Intelligence. In the case of the ...