Good customer service is partly defined by the industry, but a large part of how your company defines it will determine what good customer service means to you. Back to that first part.

Good customer service is critical to business success, ensuring brand loyalty one customer at a time. Recent innovations have focused on automating customer service systems, but the human element ...

Research shows providing great customer service is as rewarding for customers as it is for your bottom line. Inc. Power Partner Awards Early-Rate Deadline This Friday, June 27! Apply Now ...

Last month, during a panel discussion at the 2015 Consumer Electronics Show (CES), Comcast CEO, Neil Smit, said that Comcast is on the way to a complete customer service turnaround. But don’t ...

There are places of business who have employees who deliver outstanding customer service. It doesn’t have to be a small business either. Chick-fil-a is a chain of over 2,000 restaurants, and the ...

One of the top pieces of advice you’ll see for delivering good customer service is being courteous. That’s one point that always seems to be there. That just isn’t enough.

Comedy writer Robert Orben had an interesting take on customer service: "You go to a coin-operated store and wash and dry your clothes. Then you go to a filling station where you pump your own gas ...

But good customer service is just as important in medicine as it is in any other field, and because people's health is so important, bad medical care or shoddy customer service might cause clients ...