The competition between Zendesk and Freshdesk is extremely tight, but overall we’d argue that Zendesk is the better choice than Freshdesk if you’re after a top small business CRM with slick platform ...

When Girish Mathrubootham started Freshdesk in 2010 with Shan Krishnasamy, he didn’t realise it’d grow big, let alone venture capital funded. Former colleagues at Zoho, their plan was to give it a try ...

On 2 December 2012, eight months after Freshdesk Inc., a Chennai-based software as a service (SaaS) product company, started operations, it got into an ugly spat with San Francisco-based Zendesk, now ...

Bengaluru: The idea that large companies cannot be built by only selling to small businesses is based on conventional wisdom, believes Girish Mathrubootham, chief executive officer and founder of ...

Freshdesk is developed and offered by Freshworks, an international software company that earns over $100 million in recurring revenue and serves more than 40,000 customers globally. The company was ...

Freshdesk Omni's sleek interface, smart AI tools, and rich integrations combine to create a standout help desk solution that's well worth the investment. The Freshdesk Omni help desk software combines ...

Creating a multilingual knowledge base in Freshdesk is a game-changer for businesses that serve a global audience. As companies expand their services worldwide, ensuring consistent customer support ...

One of the largest SaaS-based startups from India, Freshdesk, today announced the acquisition of Chatimity, a social chat platform, that developed artificial intelligence (AI) and chatbot technology.

“May your Monday be epic and your coffee be strong!” goes a popular saying. With Freshdesk’s newly renovated office, strong coffee will hardly be a problem for its employees given the live filter ...