Common platforms, infrastructure standards and unified support are three critically important elements that set the foundation to achieve and maintain operational efficiency, environment stability and ...

As Microsoft Unified Support costs continue to climb, many organizations struggle to determine whether they’re truly getting value for their support spend. With complex pricing models, formula-based ...

Microsoft's decision to replace its Premier Support model with Unified Support has been a costly one for many enterprises. According to Gartner’s most recent Market Guide for Microsoft Product Support ...

Budget and IT workforce are invaluable resources for school districts, especially in small and rural communities. Increasingly complicated IT environments and aging workforces only make things harder.