A Buzzfeed investigation is questioning the alarming number of sexual assault complaints in the Uber customer service database. Over the weekend, Buzzfeed published screenshots of the Uber customer ...

Surprise! A company whose cost structure is based on strenuously minimizing contact with, accountability of and responsibility towards their “contractors”—remember, Uber drivers are not employees—is ...

I’m trying to resolve a problem with my Uber One membership and recurring Uber Eats errors. I’ve been trying to cancel my Uber One membership. Uber wouldn’t let me, so I disputed the charge with Amex, ...

For several months, we have been investigating sexual violence during Uber and Lyft rides, which is far more pervasive than ...

The company monitors passenger feedback for risky driver behavior. Some accused of serious sexual assault had prior records ...