Where have all the MAC codes gone? Switching broadband providers is still proving a tricky business despite Ofcom rules introduced a year ago designed to make the process easier. To switch providers, ...

Switching broadband providers is still proving a tricky business despite Ofcom rules introduced a year ago designed to make the process easier. To switch providers, subscribers need to obtain a ...

“Misplaced” concerns around switching broadband providers are costing 11 million UK customers £1.85bn a year in potential savings, according to research from comparison and switching service Uswitch.

With searches for ‘broadband price increases’ up +519% in the last 12 months and rising broadband prices due this April, many people may have questions about their current broadband contracts such as, ...

UK comms regulator Ofcom has opened an industry-wide enforcement programme regarding the failed implementation of a new broadband switching process, as industry misses the deadline for launching the ...

The ‘One Touch Switch’ process aims to streamline the broadband switching process and make providers do more to help customers move over This new system was due to start next month, but one leading ...

Switching broadband suppliers in the UK just got easier thanks to new guidelines from communications regulator Ofcom. Customers can now change provider by phoning the company they wish to switch to, ...

Sky Broadband says it is now the UK’s only major provider with a dedicated 24/7 switching support service. So, when moving to Sky, customers can get through to a real person with any questions about ...