Focusing on customers is critical to any business and, oftentimes, a manager’s compensation is based on improving customer satisfaction. But how do you make sure that you are truly measuring ...

Our picks include a resource on teaching carbon neutral design and the latest from the head of MIT's Sustainable Design Lab. All cover art courtesy the publishers, click to enlarge. Teaching Carbon ...

WATERTOWN, Mass., November 11, 2025--(BUSINESS WIRE)--Konovo, a technology-first healthcare intelligence company, today announced Survey Studio, a new product that helps organizations design and ...

We continue our review of 2023 with a roundup of this year's top architecture and design books, including a survey of 60 years of Barbie Dreamhouses and a volume documenting tidal pools around the ...