Asking “Why?” may be a favorite technique of your 3-year-old child in driving you crazy, but it could teach you a valuable Six Sigma quality lesson. The 5 Whys is a technique used in the Analyze phase ...

A company experiencing organizational inefficiencies requested an overview of the Lean methodology, which culminated with a Value Stream Mapping (VSM) session to examine how work is processed and ...

With all the fervor of the freshly converted, proponents of Six Sigma and lean manufacturing have frequently clashed over the alleged superiority of one ideology above the other, fighting over ...

BUFFALO, N.Y. – Is your organization ignoring an issue that’s hindering performance because it lacks time or expertise to solve it? Are you facing inconsistencies in production? Or could your ...

To the casual observer, Professor Wendy Martin is a smart, mechanical engineer who, before entering the world of education, built a successful career in the beverage container industry perfecting the ...