A high retention rate with this customer base and plenty of social proof from working with the largest enterprises position ...

ServiceNow tacked agentic AI onto a largely unguarded legacy chatbot, exposing customers' data and connected systems.

The workflow tool is complex to set up but automates a variety of manual processes, improving employees’ experience.

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, has been named a Leader in the 2024 Gartner Magic Quadrant for CRM Customer Engagement Center ...

Agentic AI drove up ServiceNow’s guidance and the stock rose 4.8% in July 24 morning trade. SUN VALLEY, IDAHO - JULY 08: ServiceNow CEO Bill McDermott arrives at the Sun Valley Lodge for the Allen & ...

ServiceNow's acquisition of Logik.ai represents the company's continued strategic expansion into the CRM space, while furthering its vision of becoming the enterprise ‘orchestrator of AI’ ServiceNow ...

Forbes contributors publish independent expert analyses and insights. Peter Cohan, a Boston-based senior contributor, covers stocks. ServiceNow exceeded Q1 earnings and revenue expectations, raising ...

With RChilli’s APIs now embedded within ServiceNow, recruitment becomes faster, more accurate, and fully digital. The ...