Guylaine Leclerc, the auditor general, also found that the insurance board, known as the SAAQ ... the decision-makers at the SAAQ ignored warning signs that the system wasn't ready, Leclerc's ...
The Gazette on MSN1mon
SAAQ was warned its digital platform wasn’t ready to launch, auditor-general findsIn fact, Leclerc’s year-long examination of the process revealed that the SAAQ’s own board of directors was ... experienced ...
SAAQclic is supposed to be a one-stop shop for most auto insurance board services, but stumbled out of the gate in 2023, leading to driver frustration and long line-ups at SAAQ branches.
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