When you get a group of people together day after day, conflict is inevitable. The employees you so carefully screened during hiring interviews aren't immune, either. They might have had the perfect ...

Discover practical tools to handle workplace challenges, including a Conflict Resolution course hosted by Duke Learning & Organization Development on Aug. 6 As Director of Academic Services and ...

When conflict arises at work—for example, a rude email or a tense exchange in a meeting—it’s tempting to react quickly. But immediate responses can escalate the situation. Instead, take a moment to ...

We all face conflict at some point in our day, whether professionally and personally. Conflict at work, while unfortunate, is to be expected. Everyone is different. Differences lead to conflict when ...

Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. This article is more than 2 years old. Building our ...

The average person spends about 85,000 hours of their life at work, much of which is spent working alongside colleagues. With so many daily interactions, it’s no surprise that issues arise in these ...

Mismanaged conflict in the workplace can lead to decreased productivity, low morale, and even turnover. Implementing effective conflict resolution strategies can transform potential setbacks into ...

Professionals may spend upwards of 40 hours a week interacting with their coworkers. It’s inevitable that colleagues will not see eye-to-eye every day. Personalities may clash and operational styles ...