Phone Service Problems

Verizon says service outage is now resolved

Verizon customers report phone service outages across U.S.

Verizon customers across the U.S. reported service outages on Wednesday, with many saying that their devices have been limited to SOS since about noon Eastern Time.

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Verizon users report service issues amid possible outage

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Verizon’s outage may have annoyed users, but it didn’t bother investors

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Meltdown for Verizon wireless network

From New York, to Houston, to Atlanta, to Phoenix, and Los Angeles, Verizon customers today reported being impacted by a major outage for the country’s largest wireless carrier.

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More Than a Million Verizon Users Experience Outages

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Verizon said it will give 'account credits' to users impacted by outage

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Verizon says it’s fixed the massive outage that left many without phone calling and data services

Downdetector, a website that tracks user-submitted reports of outages among popular online services, told CNN over email that more than 1 million issue reports related to the outage have been generate...

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Verizon announces credit for customers impacted by huge outage. Here’s how it will work

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How to claim your Verizon credit from Wednesday’s outage

Major phone carrier suffers significant service outage

A broad Verizon outage on January 14, 2026, left hundreds of thousands of customers nationwide unable to make calls, send texts, or use mobile data.

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Verizon outage: Why your phone says SOS, what we know so far

In short, when you see SOS on your phone, it means you're not connected to a cellular network. "If you see SOS or 'SOS only' in the status bar, your device isn't connected to your cellular network, but you can still make emergency calls through other carrier networks," reads an Apple support page on the feature.