Campaigners have called for action amid reports a growing number of households on smart meters are being cut off by energy companies. A rise in the so-called 'switch by stealth' of people being forced ...

Customers' fears that they could be forcibly switched onto prepayment energy meters may be putting people off getting smart meters, MPs have warned. Last winter smart meters were used to switch some ...

Add Yahoo as a preferred source to see more of our stories on Google. Thousands of energy customers who were forced to have prepayment meters installed in their homes are set to receive compensation ...

British Gas has announced it will stop applying for court warrants to enter customers’ homes and fit prepayment meters following reports they had been forced on “vulnerable” customers. Energy ...

Sat, Feb 14, 2026 Everyone with a smart meter will be eligible for £40 payments if they have to wait more than six weeks for installation, or if their smart meter is broken and not fixed within 90 ...

If you're struggling to pay your energy bills and have built up a debt on your account, your supplier may want to move you onto a prepayment meter so they can collect repayments over time. But prepay ...

Thousands of energy customers who has prepayment meters installed without their permission will be entitled to up to £1000 compensation. Regulator Ofgem today said suppliers who breached the rules ...