In telecom and IT channels, partner recruitment and onboarding often gets more attention than partner engagement. Yet most ...

In the wake of SAP's Quatrics acquisition earlier this year, experience management (XM) is one of the hot new buzzwords at this year's Sapphire Now conference — and that in turn has put the spotlight ...

Great customer experience (CX) fuels revenue growth. This statement sounds like common sense—plain, simple and supported by many studies over the years. However, it takes on new meaning in today’s ...

Across the supply chain, third-party partners have an impact on customer experience, both on the front lines and behind the scenes. In any given organization, a multitude of internal and external ...

New partner program and experience streamlines tools, resources, and incentives by aligning partner success with Mitel’s strategy to lead in hybrid communications OTTAWA, Ontario-- (BUSINESS ...

Over the past few years, customer experience (CX) has co-opted contemporary marketing thought, and with good reason. If companies don’t effectively manage all touchpoints that contribute to customer ...

“We are on this journey to simplify. We want to continue to help our partners simplify the business activity and that they aren’t spending too much time on things that are redundant because we do know ...

New partner engagement model and program framework provides simplified, transparent paths for partner collaboration to fuel business outcomes for customers RALEIGH, N.C.--(BUSINESS WIRE)-- Red Hat, ...

The Partner Experience Platform isn’t just a place to consolidate tools for partners, Cisco’s José Van Dijk tells CRN. It’s now packed with features aimed at helping partners grow their recurring ...

Mitel, a global player in business communications, has introduced a new global partner experience designed to empower partners to grow alongside Mitel as it accelerates its hybrid communications ...

LAS VEGAS--(BUSINESS WIRE)--Tangoe, a leader in IT expense management (ITEM) and managed mobility services, today unveiled the Tangoe Partner Experience at the Channel Partners Conference & Expo. The ...